Free delivery on orders above 2kg • Straight from Sundernagar

Shipping & Delivery Policy

Last updated: [DD Month YYYY]

1. Delivery area

We currently deliver across India to serviceable PIN codes.

2. Processing time

Orders are packed and dispatched within 1–3 working days after payment confirmation. Orders are not dispatched on Sundays and public holidays.

3. Delivery time

  • Within Himachal Pradesh: 3–5 working days after dispatch
  • Rest of India: 5–10 working days after dispatch

Delivery to remote/hilly areas may take longer due to weather and road conditions.

4. Shipping charges

Free shipping on orders above ₹999; ₹60 for orders below that. The exact charge is shown at checkout before payment.

5. Order updates

You will receive order and dispatch updates via SMS/WhatsApp on the phone number given at checkout. Tracking details (if available) are shared once the order is dispatched.

6. Delivery issues

Please make sure the address and phone number are correct. If a delivery fails because of an incorrect address or the recipient being unavailable, re-shipping charges may apply. If your order hasn't arrived within the stated time, contact us at [support@example.com] / +91 [PHONE].